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Multigenerational Management
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Short Overview
The program is designed to enhance understanding and management of diversity resulting from the multigenerational composition of the workforce. Participants will explore the fundamental principles that govern different generations, such as the Baby Boomers, Generation X, Millennials, and Generation Z, and how differences in values, motivations, and expectations impact workplace culture and collaboration.
Through the use of modern tools and methods, including case analysis, best practices, and the development of interpersonal skills like empathy, participants will learn practical techniques to improve communication and cooperation among generations.
Practical examples include the creation of mixed project teams that promote collaboration through diversity, the development of mentoring programs where more experienced employees guide younger colleagues and vice versa, as well as the implementation of flexible management practices that respond to the needs of each generation. Cultivating this diversity strategically enhances creativity, innovation, and productivity in the workplace.
Learning Goals
Upon successful completion of the program, participants will be able to:
- Identify the main generational groups in the workplace (e.g., Baby Boomers, Generation X, Millennials, Generation Z), describing their historical and social experiences, values, communication styles, and employer expectations.
- Design targeted recruitment and selection strategies tailored to the characteristics, motivations, and technological preferences of each generation.
- Communicate effectively and without bias with members of different generations, applying active listening, conflict management techniques, and varied forms of feedback.
- Apply motivation techniques and team management practices that consider each generation’s values and drivers, enhancing collaboration, engagement, and effectiveness.
- Evaluate and develop employees from different generations through personalized development plans, adopting appropriate evaluation tools and fostering a culture of continuous learning.
Program Value
The value of a program like “Multigenerational Management” is multifaceted and significant for any modern organization:
- Improved Collaboration and Understanding: It fosters mutual understanding among generations, enhancing collaboration and reducing conflicts that can arise from differences in work approach and communication.
- Increased Productivity: When employees better understand the preferences and motivations of their colleagues from different generations, collaboration becomes more effective, boosting productivity.
- Innovation and Creativity: Mixed teams composed of members from different generations bring diverse perspectives and ideas, which enhance innovation and creativity within the organization.
- Talent Retention: An environment that understands and leverages different generations is more attractive to talent, reducing turnover rates and strengthening the attraction of new employees.
- Leadership Development: The program provides participants with tools and knowledge that enable them to become leaders capable of managing dynamic and multigenerational environments effectively.
Teaching Material
The educational material used in the course includes a variety of resources designed to cater to different learning styles and provide a comprehensive educational experience. Specifically, it features recorded presentations that deliver key knowledge and explanations, individual exercises for practical application of concepts, simulations for skill development in real-world scenarios, and self-assessment tests that allow students to evaluate their progress. Additionally, case studies help in understanding and solving complex problems, while e-books, electronic slides, and notes support theoretical learning. Books or selected chapters further enrich the learning process with authoritative literature and additional knowledge.
Section Organization
Beginning with an understanding of the key generations and the sociocultural factors that shaped their values and motivations, participants learn to design targeted strategies for talent acquisition and selection. The course then investigates into the distinct communication preferences of each generation, helping participants build skills in active listening, conflict resolution, and trust-building within multigenerational teams. The modules on motivation and employee performance evaluation focus on enhancing engagement through personalized approaches, development programs, and the fostering of a learning-oriented culture. The final part of the program focuses on practical applications that promote effectiveness, inclusion, and collaboration in diverse workplaces, enabling participants to lead with flexibility and cross-generational empathy.
Teaching Language
Greek
Application deadline: 16/10/2026
Program start: 21/10/2026
Program completion: 29/11/2026
Scientific area
Way to follow
ECTS units: 1
Hours of asynchronous training: 18
Includes training hours (indicative) using an asynchronous distance learning (eLearning) platform.
Includes training hours (indicative) using an asynchronous distance learning (eLearning) platform.
Additional hours of employment: 12
Additional hours of work are included (indicative) and may include individual study, writing assignments, participation in field visits, participation in exams, etc.
Additional hours of work are included (indicative) and may include individual study, writing assignments, participation in field visits, participation in exams, etc.
Total hours: 30
The total hours include hours of synchronous and asynchronous training, as well as additional hours of employment.
The total hours include hours of synchronous and asynchronous training, as well as additional hours of employment.
Weeks of training: 5
Weeks in which activities of any kind are planned are included.
Weeks in which activities of any kind are planned are included.
Vocational Education and Training Certificate
Trainees who successfully complete the program are granted a Vocational Education and Training Certificate of the Center for Education and Lifelong Learning of the Athens University of Economics and Business, which is accompanied by a Supplement to the Certificate, detailing the subject of the program, the thematic units attended by the trainee , as well as the training methodology followed.
Target Audience
The program is targeted tο employees who manage or about to start managing people or teams.
Prerequisite Knowledge
Trainees must be high school graduates, or university graduates or posgraduates
Scientific Coordinator
Program Tutors
Cost
ELEARNING: 350€
Trainees are informed of the installment amounts and related deadlines via email upon their acceptance into the program.
