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Emontional Intelligence at Work

Short Overview
This program analyses how emotional intelligence can help us understand ourselves and others in the workplace, handle interpersonal conflicts and toxic behaviors, and improve relationships. It is important to see how emotional intelligence can improve our performance in the workplace as well as to help us handle difficult situations in a more effective way. You will learn, how emotional intelligence was developed and what its dimensions are, what your EI profile is, how it can be applied in the workplace, by studying specific examples, such as a toxic supervisor, an unfair manager or difficult co-worker behaviors as well as our own unproductive behaviors in the workplace.
Learning Goals
Upon completion of the program, participants will be able to:
  • Describe the concept of emotional intelligence and its main dimensions
  • Understand the differences between EI and other concepts such as intelligence or personality
  • Understand the importance of EI for themselves, for their performance and for the quality of their relationships in the workplace
  • Evaluate the usefulness of EI in the workplace
  • Explain the practical applications of EI in the workplace
  • Apply its dimensions in the workplace, especially in difficult or toxic conditions
Program Value
This program adds value to those who wish to understand and develop their skills, in order to improve their job efficiency and job satisfaction. Understanding EI and developing its skills can improve relationships in the workplace and how to deal with toxic and difficult behaviors.
Teaching Material
The educational material consists of 1) ppt presentation with voice 2) exercises 3) video
Evaluation Method And Final Grade Computation
Participants will be evaluated by completing multiple choice questions at the end of each section. Successful completion of the program and conferral of the training certificate requires a final grade of at least 50%.
Learning Method Description
The program uses the eLearning educational method: learning takes place purely asynchronously (that is, on days and hours that serve the trainee, without mandatory attendance at a specific time or day), exclusively remotely (using a special educational platform via the internet from the trainee's area) and using digital educational tools such as video lectures, interactive self-assessment exercises, and other elearning tools that ensure effective and flexible individual self-learning. The program's training material becomes available at specific time periods, based on the training path followed, and then remains available on the training platform without restrictions throughout the duration of the program.
Teaching Language
Application deadline: 15/05/2024
Program start: 22/05/2024
Program completion: 30/06/2024
Way to follow
ECTS units: 2
Hours of asynchronous training: 30
Includes training hours (indicative) using an asynchronous distance learning (eLearning) platform.
Additional hours of employment: 30
Additional hours of work are included (indicative) and may include individual study, writing assignments, participation in field visits, participation in exams, etc.
Total hours: 60
The total hours include hours of synchronous and asynchronous training, as well as additional hours of employment.
Weeks of training: 5
Weeks in which activities of any kind are planned are included.
Vocational Education and Training Certificate
Trainees who successfully complete the program are granted a Vocational Education and Training Certificate of the Center for Education and Lifelong Learning of the Athens University of Economics and Business, which is accompanied by a Supplement to the Certificate, detailing the subject of the program, the thematic units attended by the trainee , as well as the training methodology followed.
Target Audience
The program is aimed at those with a personal or professional interest in gaining an in-depth understanding of emotional intelligence and benefiting from its applications. Those who have studied psychology, business administration or related subjects will be benefited from this program. Also, this program is a benefit for those who have work experience in business, who have managed people and been in teams, who wish to learn more about emotional intelligence and who have simply realized how emotional intelligence can help their professional relationships and career.
Prerequisite Knowledge
  • High School Diploma.
  • Knowledge of English at B2 level as a minimum.
Scientific Responsible
Program Tutors
Mode And Frequency Of Communication
Communication between trainers and trainees is purely asynchronous, via e-mails and/or personal messages through the training platform.
The total amount of tuition is €180 and is paid in two installments. The first installment, of €100, is paid as an advance before the start of the courses, to secure the place, and the second, of €80, is paid before the program is half completed. In the event of a discount, the above amounts are reduced proportionally. Especially in the case of a 20% discount, the above amounts are €144 (total amount), €100 (first installment - ??advance payment) and €44 (second installment).
Trainees are informed of the installment amounts and related deadlines via email upon their acceptance into the program.


46, Kefallinias Str., 11251, Athens

  • dummy kedivim-opa@aueb.gr

  • dummy+30 210 8203 912

For the in Class programs:

  • dummydz@aueb.gr

  • dummy+30 210 8203 916, 912, 914

For the eLearning Programs:

  • dummysecretary@elearning.aueb.gr

  • dummy+30 210 8203 753

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