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Multigenerational Management
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Short Overview
The program is designed to enhance understanding and management of diversity resulting from the multigenerational composition of the workforce. Participants will explore the fundamental principles that govern different generations, such as the Baby Boomers, Generation X, Millennials, and Generation Z, and how differences in values, motivations, and expectations impact workplace culture and collaboration.
Through the use of modern tools and methods, including case analysis, best practices, and the development of interpersonal skills like empathy, participants will learn practical techniques to improve communication and cooperation among generations.
Practical examples include the creation of mixed project teams that promote collaboration through diversity, the development of mentoring programs where more experienced employees guide younger colleagues and vice versa, as well as the implementation of flexible management practices that respond to the needs of each generation. Cultivating this diversity strategically enhances creativity, innovation, and productivity in the workplace.
Learning Goals
By completing this course, participants will be able to:
- Understand and identify the unique characteristics and expectations of different generations in the workplace.
- Apply tailored communication techniques to bridge generational gaps effectively.
- Foster a collaborative environment that respects generational diversity.
- Demonstrate empathy and effectively resolve conflicts among multigenerational teams.
- Implement motivational strategies to enhance engagement and performance across generations.
- Integrate learned strategies to optimize team performance and overall satisfaction in diverse workplace settings.
Program Value
The value of a program like “Multigenerational Management” is multifaceted and significant for any modern organization:
- Improved Collaboration and Understanding: It fosters mutual understanding among generations, enhancing collaboration and reducing conflicts that can arise from differences in work approach and communication.
- Increased Productivity: When employees better understand the preferences and motivations of their colleagues from different generations, collaboration becomes more effective, boosting productivity.
- Innovation and Creativity: Mixed teams composed of members from different generations bring diverse perspectives and ideas, which enhance innovation and creativity within the organization.
- Talent Retention: An environment that understands and leverages different generations is more attractive to talent, reducing turnover rates and strengthening the attraction of new employees.
- Leadership Development: The program provides participants with tools and knowledge that enable them to become leaders capable of managing dynamic and multigenerational environments effectively.
Teaching Material
The educational material used in the course includes a variety of resources designed to cater to different learning styles and provide a comprehensive educational experience. Specifically, it features recorded presentations that deliver key knowledge and explanations, individual exercises for practical application of concepts, simulations for skill development in real-world scenarios, and self-assessment tests that allow students to evaluate their progress. Additionally, case studies help in understanding and solving complex problems, while e-books, electronic slides, and notes support theoretical learning. Books or selected chapters further enrich the learning process with authoritative literature and additional knowledge.
Section Organization
Starting with understanding the characteristics of each generation, participants learn how these influence communication and collaboration strategies. Subsequently, empathy and conflict resolution create the conditions for understanding differences and promoting positive actions. Finally, the module on employee motivation and engagement ensures that the strategies developed in previous modules are applied to optimize performance and satisfaction in multigenerational environments. This knowledge forms the basis for implementing various strategies that enhance collaboration and the achievement of common goals.
Teaching Language
Greek
Application deadline: -
Program start: -
Program completion: -
Scientific area
Way to follow
ECTS units: 1
Hours of asynchronous training: 18
Includes training hours (indicative) using an asynchronous distance learning (eLearning) platform.
Includes training hours (indicative) using an asynchronous distance learning (eLearning) platform.
Additional hours of employment: 12
Additional hours of work are included (indicative) and may include individual study, writing assignments, participation in field visits, participation in exams, etc.
Additional hours of work are included (indicative) and may include individual study, writing assignments, participation in field visits, participation in exams, etc.
Total hours: 30
The total hours include hours of synchronous and asynchronous training, as well as additional hours of employment.
The total hours include hours of synchronous and asynchronous training, as well as additional hours of employment.
Weeks of training: 5
Weeks in which activities of any kind are planned are included.
Weeks in which activities of any kind are planned are included.
Vocational Education and Training Certificate
Trainees who successfully complete the program are granted a Vocational Education and Training Certificate of the Center for Education and Lifelong Learning of the Athens University of Economics and Business, which is accompanied by a Supplement to the Certificate, detailing the subject of the program, the thematic units attended by the trainee , as well as the training methodology followed.
Target Audience
The program is targeted tο employees who manage or about to start managing people or teams.
Prerequisite Knowledge
Trainees must be high school graduates, or university graduates or posgraduates
Scientific Responsible
Program Tutors
Cost
ELEARNING: 180€
Trainees are informed of the installment amounts and related deadlines via email upon their acceptance into the program.
CONTACT
46, Kefallinias Str., 11251, Athens
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dummy secretariat@diaviou.aueb.gr
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dummy+30 210 8203 913
For the in Class programs:
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dummydiazosis@diaviou.aueb.gr
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dummy+30 210 8203 916, 912, 914
For the eLearning Programs:
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dummyelearning@diaviou.aueb.gr
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dummy+30 210 8203 753
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