Short Overview
Developing sale competencies requires deep knowledge and practical guidance for sales taking place in B2B markets and B2C markets alike. Every sale follows a certain dynamic process with specific steps. Each step/phase requires the application of relevant knowledge and the application of certain techniques. This program familiarizes the participants with the notion of the “cycle of sales” and each of its phases, from the opening of the sales all the way to closing the sale.
Learning Goals
After completing the program, participants will be able to:
- Follow a novel process in their sale attempts
- Know all the up-to-date tools of modern sales
- Create trust between them and their customers
Have satisfied customers - Differentiate themselves from competition
- Increase their self-esteem
Program Value
Each sale is different, requiring specialized knowledge and continuous practice. In this context, the program offers a holistic and systemic view of successful sales.
Evaluation Method And Final Grade Computation
Upon the completion of each teaching module, participants are assessed for the knowledge and skills they have acquired through an electronic assessment test. The final examination includes the assignment of individual work and the oral examination of the trainee, by the scientific manager of the program, through a live video session. Successful completion of the program andthe conferral of a training certificate requires a final grade of at least 50%.
Learning Method Description
The program uses the eLearning educational method: learning takes place purely asynchronously (that is, on days and hours that serve the trainee, without mandatory attendance at a specific time or day), exclusively remotely (using a special educational platform via the internet from the trainee's area) and using digital educational tools such as video lectures, interactive self-assessment exercises, and other elearning tools that ensure effective and flexible individual self-learning. The program's training material becomes available at specific time periods, based on the training path followed, and then remains available on the training platform without restrictions throughout the duration of the program.